What Skills Do Customer Experience Managers Need?

November 9, 2019, 6:22 am

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This post was originally published on this site

An effective CX program depends in no small part on having the right manager in place to lead the way.

Chief Operating Officer’s insight:

http://www.cmo.business/p/4112317924/2019/11/08/twilio-study-finds-consumers-prefer-email-and-text-when-communicating-with-brands

See it on Scoop.it, via CMO Business

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